SOY WAX AT 250RS PER KG
Ekora Bazaar
Account

Refund Policy

Last updated: August 2026

1. Returns & Refunds

To maintain strict batch integrity and safety standards, we do not accept general returns or exchanges for wholesale or B2B raw material orders once dispatched.

2. Damaged or Incorrect Items

If you receive an item that is damaged in transit or incorrect, please contact us within 48 hours of delivery with a full unboxing video (no cuts). Without this video, we cannot process damage or shortage claims. We will promptly issue a free replacement or full refund upon verification.

3. Class & Masterclass Refunds

Enrollment fees for classes and masterclasses are non-refundable once the course materials or kits have been dispatched or accessed. Cancellations made 7 days prior to the start of a live class may be eligible for a partial refund or credit.

Contact Support

For any refund or replacement requests, please reach out to our dedicated support desk: